Asl2 - Remko van der Pols, Yvette Backer - eBook (9789087538033)

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The Application Services Library ASL® is a public domain framework and the standard for application management. This pocket guide offers an introduction to the framework ASL 2, an evolutionary update of the ASL framework that was introduced in 2001 and is used by more and more organizations since then. This compact book offers a generic introductio...

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Asl2 - Remko van der Pols, Yvette Backer - eBook (9789087538033)
Asl2 - Remko van der Pols, Yvette Backer - eBook (9789087538033)
The Application Services Library ASL® is a public domain framework and the standard for application management. This pocket guide offers an introduction to the framework ASL 2, an evolutionary update of the ASL framework that was introduced in 2001 and is used by more and more organizations since then. This compact book offers a generic introduction and additional background information through case study texts. These case texts offer a historic perspective, with examples comparing the past situation for ASL and the present situation with ASL 2. ASL will offer support to anyone implementing application management. Additional support is given by best practices that are published on the website of the ASL BiSL Foundation. ASL aligns with other frameworks, e.g. BiSL® for business information management and ITIL® for IT service management. This publication is a mandatory study book for the ASL Foundation Examination of APMG-International.
19,84
BiSL - Remko van der Pols, Yvette Bakker - eBook (9789087538125)
BiSL - Remko van der Pols, Yvette Bakker - eBook (9789087538125)
This book describes a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explaining how BiSL® can help. Effective management of business information is critically important for modern organizations. The Business Information Systems Library (BiSL) is a generic framework and a domain standard which is consistent with ITIL and ASL. As outsourcing of ICT activities increases, it is essential to maintain control of the services being delivered.
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Asl2 - Remko van der Pols, Yvette Backer - Paperback (9789087536428)
Asl2 - Remko van der Pols, Yvette Backer - Paperback (9789087536428)
Note: This book is available in several languages: Dutch, English. Deze pocketguide geeft een introductie tot het framework ASL 2, een evolutionaire vernieuwing van het in 2001 geïntroduceerde en breed toegepaste ASL framework. Naast een algemene introductie biedt deze pocketguide ook verdieping door cases. In deze cases zit een historisch perspectief met voorbeelden uit het verleden en de situatie nu, zes jaar later. Wijsheden zijn verloren gegaan en worden herontdekt maar ook nieuwe wijsheden worden gevonden.
21,26
BiSL - Remko van der Pols, Yvette Backer - Paperback (9789087537043)
BiSL - Remko van der Pols, Yvette Backer - Paperback (9789087537043)
BiSL®, Business Information Services Library, is het framework voor business informatiemanagement. Dit is de 2de druk van het boek met de beschrijving van het BiSL Framework. Het meest in het oog lopende verschil met de eerste druk is dat de termen 'functioneel beheer' en 'informatiemanagement' in de titel zijn vervangen door één nieuwe term: 'business informatiemanagement'. De inhoud is verder niet in essentiële zin gewijzigd; wel zijn onduidelijkheden en foutjes verbeterd en is er extra aandacht besteed aan consistente schrijfwijze van begrippen in de tekst en figuren. BiSL geeft invulling aan de processen en activiteiten die noodzakelijk zijn om de informatievoorziening vanuit de business, dat wil zeggen vanuit gebruikers- en bedrijfsoptiek te sturen. Het is een samenhangend framework, met aandacht voor zowel uitvoerende, sturende en richtinggevende processen, alsmede voor de onderlinge relaties. Deze pocketguide heeft als doel om inzicht te geven in het framework BiSL, te s…
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ASL 2 Self- assessment - Remko van der Pols, René Sieders - eBook (9789087537647)
ASL 2 Self- assessment - Remko van der Pols, René Sieders - eBook (9789087537647)
Note: This book is available in several languages: Dutch, English. Self-assessment is the individual, systematic review of a way of working and the results of it. Filling out this ASL® 2 Self-assessment results into a clear notion how the application management and its processes and activities are arranged within your own organization. An important purpose for this self-assessment is not only to get a clear notion how certain processes are arranged, but also to make the constraints within the organization transparent as well as the consequences this has for (the continuity and quality of) the services. Based on the results of this evaluation actions can be initiated for further improvement. The eBook ISBN 9789087537647 is only available via Van Haren Publishing
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Capacity Management - Adam Grummit - eBook (9789087535865)
Capacity Management - Adam Grummit - eBook (9789087535865)
Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all note the importance of Capacity Management. This major title meets the need for an in-depth practical guide to this critical process. Written and reviewed by some of the worlds most respected experts in this field it shows how Capacity Management best practice can support provision of a consistent, acceptable service level at a known and controlled cost. Practical advice covers the essential control of two balances: Supply versus demand and resources versus cost. In times of mean, frugal economic measures, it is essential to focus on those practices that are effective and yield practical results. In enlightened times of sustainability, it is also a requirement to find solutions that satisfy the criteria for 'greenness'. This excellent title shows how Capacity Management works not only within an IT environment but also why it is…
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BiSL
BiSL
This book describes a process framework for business information management: the Business Information Services Library (BiSL®) a public domain standard that is consistent with the IT Infrastructure Library (ITIL) and Application Services Library (ASL). BiSL establishes a bridge between IT and business processes, and between business information administrators and information managers. The BiSL process model provides an insight into all of the primary processes within their field of operations and into the relationship between the various processes. It offers a starting point for the improvement of these processes using best practices, amongst other things, and it provides uniform terminology. This book explains BiSL, a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explains how the framework BiSL can help to improve business processes and the alignment of business and IT.
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The EFQM excellence model for assessing organizational performance - Chris Hakes - eBook (9789087538507)
The EFQM excellence model for assessing organizational performance - Chris Hakes - eBook (9789087538507)
The `EFQM Excellence Model was introduced at the beginning of 1992 as the framework for assessing organizations for the annual `European Excellence Award. It is now the most widely used organizational assessment framework in Europe. Most users have no intention of applying to win awards; they use the framework and analysis techniques within the model as diagnostic tools that will help them to: Assess the health of their organization, identify its strengths and areas for improvement and periodically measure progress Identify and share good management practices, both internally and externally Anticipate and target their desired results in tangible, measurable ways Whether you are a newcomer to the Excellence Model, or an experienced user (whose techniques of performance assessment maybe rigorous but have possibly evolved to become overly complex), this Management Guide provides you with practical techniques to undertake timely and effective assessments. It explains the history, basis and…
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Open information Security Management Maturity Model (O-ISM3) - eBook (9789087539115)
Open information Security Management Maturity Model (O-ISM3) - eBook (9789087539115)
The O-ISM3 standard focuses on the common processes of information security. It is technology-neutral, very practical and considers the business aspect in depth. This means that practitioners can use O-ISM3 with a wide variety of protection techniques used in the marketplace. In addition it supports common frameworks such as ISO 9000, ISO 27000, COBIT and ITIL. Covers: risk management, security controls, security management and how to translate business drivers into security objectives and targets. All businesses need information security to protect our systems from the risk of threats. This Open Information Security Management Maturity Model (O-ISM3) supports information security practitioners in this fundamental task by covering the key areas required to minimise these threats: *Risk Management : identifying and estimating levels of exposure to the likelihood of loss and how to manage those risks of loss; *Security Controls : crafting the IT Security Policy which assures operations a…
37,24
ISO 21500 in practice - Andre Legerman - eBook (9789087537562)
ISO 21500 in practice - Andre Legerman - eBook (9789087537562)
ISO 21500, officially published in September 2012, is the first overarching guideline for project management that presents a common frame of reference and a process standard. This international standard firmly positions projects within the context of programs and project portfolios and is the basis for further development of the project management profession. This book explains the background, the value, the implementation and the application of ISO 21500 for each type of organization. It describes what you, as a customer, supplier, manager or member of project staff, can do or maybe should do with the guideline. The book supplies answers to the 100 most common asked questions about ISO 21500 with the focus on the value of the guideline for the project management practice. The target audience of this book includes: Senior managers and project sponsors, so that they gain a better understanding of the principles and practice of project management and therefore provide appropriate support…
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Productomschrijving

The Application Services Library ASL® is a public domain framework and the standard for application management. This pocket guide offers an introduction to the framework ASL 2, an evolutionary update of the ASL framework that was introduced in 2001 and is used by more and more organizations since then. This compact book offers a generic introduction and additional background information through case study texts. These case texts offer a historic perspective, with examples comparing the past situation for ASL and the present situation with ASL 2. ASL will offer support to anyone implementing application management. Additional support is given by best practices that are published on the website of the ASL BiSL Foundation. ASL aligns with other frameworks, e.g. BiSL® for business information management and ITIL® for IT service management. This publication is a mandatory study book for the ASL Foundation Examination of APMG-International.

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