IT4IT™ for managing the business of IT - Rob Akershoek - eBook (9789401805926)

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The IT4IT Management Guide provides guidance on how the IT4IT Reference Architecture can be used within an IT organization to manage the business of IT. It is designed to provide a guide to business managers, CIOs, IT executives, IT professionals, and all individuals involved or interested in how to transition an IT organization to become a Lean an...

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IT4IT™ for managing the business of IT - Rob Akershoek - eBook (9789401805926)
IT4IT™ for managing the business of IT - Rob Akershoek - eBook (9789401805926)
The IT4IT Management Guide provides guidance on how the IT4IT Reference Architecture can be used within an IT organization to manage the business of IT. It is designed to provide a guide to business managers, CIOs, IT executives, IT professionals, and all individuals involved or interested in how to transition an IT organization to become a Lean and Agile IT service provider. After reading this document you should be able to: • Understand why the IT4IT approach is needed to improve the performance of the IT function; and support the business to leverage new IT in the digital age • Understand the vision, scope, and content of the IT4IT Reference Architecture (from a high-level perspective) • Understand the benefits of using the IT4IT Reference Architecture within the IT function • Initiate the first steps to implement the IT4IT standard in your own IT organization The audience for this Management Guide is: • CIOs and other IT executive managers who would like to transform their IT organ…
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Business Analysis - Jarett Hailes - eBook (9789087537753)
Business Analysis - Jarett Hailes - eBook (9789087537753)
A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) is the collection of knowledge within the profession of business analysis and reflects current generally accepted practices. As with other professions, the body of knowledge is defined and enhanced by the business analysis professionals who apply it in their daily work role. The purpose of this pocket guide to the BABOK® Guide is to help understand the key knowledge found within the BABOK Guide and how it can be applied to a particular situation. Primary target groups for this pocket guide are: Individuals interested in how business analysis works or who may want to become Business Analysts; Business Analysts as a quick reference during the course of their day-to-day work; Team members working on projects or within normal organizational operations where business analysis is performed; Managers and executives who need to understand how business analysis can help improve their organizations. This pocket guide is based upo…
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IT Business Management Solutions from SAP - D. Pultorak, S. Conrad - eBook (9789087536350)
IT Business Management Solutions from SAP - D. Pultorak, S. Conrad - eBook (9789087536350)
Managing IT like a business demands integrated and systematic business and IT insight the kind of integration and systematic insight that SAP has spent the last 35 years helping the worlds leading companies achieve. Best-run businesses use SAP® solutions to automate key business processes so they can close the gap between strategy and execution. Best-run businesses drive clarity into their organizations by gaining insight for improved performance, efficiency for optimized operations, and flexibility to adapt quickly to changing circumstances. Like best-run businesses, best-run IT organizations are able to optimize operations, maximize innovation, and adjust rapidly to evolving business needs. Their IT management solutions help them better understand themselves and their customers and make the best decisions in the face of challenging expectations and constraints. This book outlines SAPs view on best-run IT. It will help orient you to our related solutions and provide you with ideas for…
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Managing professionals? Don't! - Cees Hoedemakers, Mathieu Weggeman - eBook (9789492004079)
Managing professionals? Don't! - Cees Hoedemakers, Mathieu Weggeman - eBook (9789492004079)
The powerhouses of our companies today are made up of increasing numbers of professionals. The number of companies that would describe themselves as knowledge-intensive is also increasing think of R&D labs, hi-tech, IT, media, business support, health and educational organizations. Managers tend to think that these new organizations and their staff must be managed like before. But to do so can create more problems than it might solve. Professionals are for the most part already motivated and do not need to be managed. They have studied many years to be able to do their job. Frustrating their enthusiasm by steering and controlling them can restrict their ability to perform to the best of their capability. In any such organization, the avoidance of forms, meaningless report writing, and restrictive rules and procedures, will lead to much greater productivity and improved quality. Professionals should be trusted in advance and given room to exercise their discipline at a state of the art …
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Strategic Managing in a Turbulent World - Norbert Greveling, Roland Bushoff - eBook (9789462763678)
Strategic Managing in a Turbulent World - Norbert Greveling, Roland Bushoff - eBook (9789462763678)
A new and refreshing approach for managers, advisors and students with challenging terminology and insights to make organizations future-proof. This book describes a new paradigm about strategic managing. Aimed at leaders to keep a future-proof course in turbulent times by making the right strategic choices for their organization. Well-known strategy models and approaches for strategy development are hardly applicable for making and implementing strategic choices in the current age of increasing turbulence and disruption. With years of experience as manager, consultant and professor in strategic management, Norbert Greveling and Roland Bushoff share a holistic way of looking at organizations and a new way of thinking about being future-proof, a clear task for leaders and a dynamic way of working, while keeping a future-proof course. An inspiring book with which the authors offer practical tools for managers that want to strengthen the future of their organizations. New insights and vie…
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VeriSM™ - Doug Tedder, Michelle Major-Goldsmith, Simon Dorst - eBook (9789401802710)
VeriSM™ - Doug Tedder, Michelle Major-Goldsmith, Simon Dorst - eBook (9789401802710)
This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization. VeriSM is an approach that offers value-driven, evolving, responsive, and integrated service management. VeriSM is designed to enable organizations and professionals understand how to create a flexible operating model using Governance, Service Management Principles and a Management Mesh to define, produce, provide and respond to consumer requirements for service. VeriSM is essential reading for anyone who works within a service organization. It will be of particular interest to: * Managers - who want to understand how to leverage evolving management practices; * Service owners and service managers - who need to bring their skills up to date and understand how service management has changed; * Executives - who are accountable for effective service delivery; * Graduates and undergraduates - who will be joining organizations and who need to u…
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A complete and consistent business - Didier Brooms, Koen Knaepen - eBook (9789401413701)
A complete and consistent business - Didier Brooms, Koen Knaepen - eBook (9789401413701)
Discover your business's strengths and fix its weaknesses How do the different systems in your business function together? How does knowledge of these systems make it easier to analyse problems? And what's the most efficient way to tackle the identified issues? A Complete and Consistent Business explains practically and precisely what business architecture is and which business systems exist at every organization. Use the COSTA model to identify the challenges facing your business and to enhance its structure. This universal model can be applied in any business environment. It helps you as manager to take faster decisions that will make your business stronger.
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VeriSM™ Professional Courseware - Helen Morris, Liz Gallacher - eBook (9789401803861)
VeriSM™ Professional Courseware - Helen Morris, Liz Gallacher - eBook (9789401803861)
Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSM™ provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSM™ allows an organization to understand how to make the best use of all of its approaches. The courseware is designed to support your learning about the VeriSM™ concepts, and to be a guide to your understanding of service management and its use across the whole organization.
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Outsourcing Professional Body of Knowledge - eBook (9789401805452)
Outsourcing Professional Body of Knowledge - eBook (9789401805452)
Outsourcing is here to stay. It is inextricably linked to the globalization of business. International trade networks continue to connect the worlds economies and organizations increasingly turn to partners, often through outsourcing, to help them: better leverage what they are best at, gain greater flexibility and reach and drive down their overall business costs and risks. The Harvard Business Review lists outsourcing as one of the most important new management ideas and practices of this century. This substantial title is the official version of the Outsourcing Professional Body of Knowledge by IAOP (International Association of Outsourcing Professionals), in short: OPBOK. This is the official publication of OPBOK Version 10. This new version has been revised on these points: New appendix on applicable Rules and Regulations applicable to outsourcing. New appendices mapping COP Standards to eSCM-SP and eSCM-SP capability models. New and updated definitions on various forms of outsour…
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ISO 21500 in practice - a management guide - Andre Legerman - eBook (9789401805582)
ISO 21500 in practice - a management guide - Andre Legerman - eBook (9789401805582)
ISO 21500, officially published in September 2012, is the first overarching guideline for project management that presents a common frame of reference and a process standard. This international standard firmly positions projects within the context of programs and project portfolios and is the basis for further development of the project management profession. This book explains the background, the value, the implementation and the application of ISO 21500 for each type of organization. It describes what you, as a customer, supplier, manager or member of project staff, can do or maybe should do with the guideline. The book supplies answers to the 100 most common asked questions about ISO 21500 with the focus on the value of the guideline for the project management practice. The target audience of this book includes: Senior managers and project sponsors, so that they gain a better understanding of the principles and practice of project management and therefore provide appropriate support…
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The IT4IT Management Guide provides guidance on how the IT4IT Reference Architecture can be used within an IT organization to manage the business of IT. It is designed to provide a guide to business managers, CIOs, IT executives, IT professionals, and all individuals involved or interested in how to transition an IT organization to become a Lean and Agile IT service provider. After reading this document you should be able to: • Understand why the IT4IT approach is needed to improve the performance of the IT function; and support the business to leverage new IT in the digital age • Understand the vision, scope, and content of the IT4IT Reference Architecture (from a high-level perspective) • Understand the benefits of using the IT4IT Reference Architecture within the IT function • Initiate the first steps to implement the IT4IT standard in your own IT organization The audience for this Management Guide is: • CIOs and other IT executive managers who would like to transform their IT organization to support end-to-end value streams • Senior leaders and executives in the business and IT responsible for how IT is organized, managed, and improved • Enterprise Architects involved in the implementation of IT management solutions within the IT organization • IT professionals and consultants involved in the transition of their organizations to a new streamlined IT factory

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