IT Oursourcing: Part 2: Managing the Contract (english version) - J. Chittenden - ebook

The IT4IT Management Guide provides guidance on how the IT4IT Reference Architecture can be used within an IT organization to manage the business of IT. It is designed to provide a guide to business managers, CIOs, IT executives, IT professionals, and all individuals involved or interested in how to transition an IT organization to become a Lean and Agile IT service provider. After reading this document you should be able to: • Understand why the IT4IT approach is needed to improve the performance of the IT function; and support the business to leverage new IT in the digital age • Understand the vision, scope, and content of the IT4IT Reference Architecture (from a high-level perspective) • Understand the benefits of using the IT4IT Reference Architecture within the IT function • Initiate the first steps to implement the IT4IT standard in your own IT organization The audience for this Management Guide is: • CIOs and other IT executive managers who would like to transform their IT organ…