Iso 21500 - Anton Zandhuis, Rommert Stellingwerf - eBook (9789087537708)

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This pocket guide explains the content and the practical use of ISO 21500 - Guidance on project management, the latest international standard for project management, and the first of a family of ISO standards for project, portfolio and program management. ISO 21500 is meant for senior managers and project sponsors to better understand project manag...

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Iso 21500 - Anton Zandhuis, Rommert Stellingwerf - eBook (9789087537708)
Iso 21500 - Anton Zandhuis, Rommert Stellingwerf - eBook (9789087537708)
This pocket guide explains the content and the practical use of ISO 21500 - Guidance on project management, the latest international standard for project management, and the first of a family of ISO standards for project, portfolio and program management. ISO 21500 is meant for senior managers and project sponsors to better understand project management and to properly support projects, for project managers and their team members to have a reference for comparing their projects to others and it can be used as a basis for the development of national standards. This pocket guide provides a quick introduction as well as a structured overview of this guidance and deals with the key issues within project management: Roles and responsibilities Balancing the project constraints Competencies of project personnel All ISO 21500 subject groups (themes) are explained: Integration, Stakeholder, Scope, Resource, Time, Cost, Risk, Quality, Procurement and Communication. A separate chapter explains th…
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ISO 21500 in practice - Andre Legerman - eBook (9789087537562)
ISO 21500 in practice - Andre Legerman - eBook (9789087537562)
ISO 21500, officially published in September 2012, is the first overarching guideline for project management that presents a common frame of reference and a process standard. This international standard firmly positions projects within the context of programs and project portfolios and is the basis for further development of the project management profession. This book explains the background, the value, the implementation and the application of ISO 21500 for each type of organization. It describes what you, as a customer, supplier, manager or member of project staff, can do or maybe should do with the guideline. The book supplies answers to the 100 most common asked questions about ISO 21500 with the focus on the value of the guideline for the project management practice. The target audience of this book includes: Senior managers and project sponsors, so that they gain a better understanding of the principles and practice of project management and therefore provide appropriate support…
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ISO 21500 in practice - a management guide - Andre Legerman - eBook (9789401805582)
ISO 21500 in practice - a management guide - Andre Legerman - eBook (9789401805582)
ISO 21500, officially published in September 2012, is the first overarching guideline for project management that presents a common frame of reference and a process standard. This international standard firmly positions projects within the context of programs and project portfolios and is the basis for further development of the project management profession. This book explains the background, the value, the implementation and the application of ISO 21500 for each type of organization. It describes what you, as a customer, supplier, manager or member of project staff, can do or maybe should do with the guideline. The book supplies answers to the 100 most common asked questions about ISO 21500 with the focus on the value of the guideline for the project management practice. The target audience of this book includes: Senior managers and project sponsors, so that they gain a better understanding of the principles and practice of project management and therefore provide appropriate support…
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Business Analysis - Jarett Hailes - eBook (9789087537753)
Business Analysis - Jarett Hailes - eBook (9789087537753)
A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) is the collection of knowledge within the profession of business analysis and reflects current generally accepted practices. As with other professions, the body of knowledge is defined and enhanced by the business analysis professionals who apply it in their daily work role. The purpose of this pocket guide to the BABOK® Guide is to help understand the key knowledge found within the BABOK Guide and how it can be applied to a particular situation. Primary target groups for this pocket guide are: Individuals interested in how business analysis works or who may want to become Business Analysts; Business Analysts as a quick reference during the course of their day-to-day work; Team members working on projects or within normal organizational operations where business analysis is performed; Managers and executives who need to understand how business analysis can help improve their organizations. This pocket guide is based upo…
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EXIN IT Service Management Foundation Based on ISO/IEC 20000 - Victoriano Gomez Garrido - eBook (9789087537623)
EXIN IT Service Management Foundation Based on ISO/IEC 20000 - Victoriano Gomez Garrido - eBook (9789087537623)
IT Service Management (ITSM) quality is one of the most important requirements to provide valuable services that add value to the business. The ISO/IEC 20000 standard for the IT Service Management has been able to join together the principles of ISO quality management and the standard ITSM processes in the market. The purpose of this book is to help in the preparation of EXIN ITSM Foundation based on ISO/IEC 20000 exam, providing an overview of IT Service Management from the perspective of ISO/IEC 20000. It addresses fundamental concepts, such as the quality, the frameworks, the services provided to the business and the processes that support, control and facilitate those services. The exam consists of 40 multiple-choice questions. At the end of each chapter of this book you will find examples of these exam questions, along with open questions focused on the understanding of concepts. The exam specifications are given at the beginning of each chapter, and the weight of each of the topi…
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Capacity Management - Adam Grummit - eBook (9789087535865)
Capacity Management - Adam Grummit - eBook (9789087535865)
Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all note the importance of Capacity Management. This major title meets the need for an in-depth practical guide to this critical process. Written and reviewed by some of the worlds most respected experts in this field it shows how Capacity Management best practice can support provision of a consistent, acceptable service level at a known and controlled cost. Practical advice covers the essential control of two balances: Supply versus demand and resources versus cost. In times of mean, frugal economic measures, it is essential to focus on those practices that are effective and yield practical results. In enlightened times of sustainability, it is also a requirement to find solutions that satisfy the criteria for 'greenness'. This excellent title shows how Capacity Management works not only within an IT environment but also why it is…
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Open information Security Management Maturity Model (O-ISM3) - eBook (9789087539115)
Open information Security Management Maturity Model (O-ISM3) - eBook (9789087539115)
The O-ISM3 standard focuses on the common processes of information security. It is technology-neutral, very practical and considers the business aspect in depth. This means that practitioners can use O-ISM3 with a wide variety of protection techniques used in the marketplace. In addition it supports common frameworks such as ISO 9000, ISO 27000, COBIT and ITIL. Covers: risk management, security controls, security management and how to translate business drivers into security objectives and targets. All businesses need information security to protect our systems from the risk of threats. This Open Information Security Management Maturity Model (O-ISM3) supports information security practitioners in this fundamental task by covering the key areas required to minimise these threats: *Risk Management : identifying and estimating levels of exposure to the likelihood of loss and how to manage those risks of loss; *Security Controls : crafting the IT Security Policy which assures operations a…
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The EFQM excellence model for assessing organizational performance - Chris Hakes - eBook (9789087538507)
The EFQM excellence model for assessing organizational performance - Chris Hakes - eBook (9789087538507)
The `EFQM Excellence Model was introduced at the beginning of 1992 as the framework for assessing organizations for the annual `European Excellence Award. It is now the most widely used organizational assessment framework in Europe. Most users have no intention of applying to win awards; they use the framework and analysis techniques within the model as diagnostic tools that will help them to: Assess the health of their organization, identify its strengths and areas for improvement and periodically measure progress Identify and share good management practices, both internally and externally Anticipate and target their desired results in tangible, measurable ways Whether you are a newcomer to the Excellence Model, or an experienced user (whose techniques of performance assessment maybe rigorous but have possibly evolved to become overly complex), this Management Guide provides you with practical techniques to undertake timely and effective assessments. It explains the history, basis and…
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The effective Project Board - Jan Postema - eBook (9789491490088)
The effective Project Board - Jan Postema - eBook (9789491490088)
When projects are complex and there is a lot at stake, there mostly is a kind of Project Board. Sometimes organizations call it a steering committee or a program committee. Managers with different expertise and different intentions are asked to keep the project or program on target. Is the Project Board effective? Sometimes. Is it easy to function as a joined team? No. For most people itis just another meeting in a long row. Do we need to abandon this monster? Certainly not. Just make the Project Board work. The Effective Project Board makes managers familiar with the nature, role and tasks of project boards. It enables managers to actively and consciously contribute to the success of projects in their organizations. It provides answers to questions such as: * Why do we have project boards? * What is expected from project board members before and during a project? * How can we establish managers' eligibility for project boards? * How do project boards relate to organizational governanc…
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Asl2 - Remko van der Pols, Yvette Backer - eBook (9789087538033)
Asl2 - Remko van der Pols, Yvette Backer - eBook (9789087538033)
The Application Services Library ASL® is a public domain framework and the standard for application management. This pocket guide offers an introduction to the framework ASL 2, an evolutionary update of the ASL framework that was introduced in 2001 and is used by more and more organizations since then. This compact book offers a generic introduction and additional background information through case study texts. These case texts offer a historic perspective, with examples comparing the past situation for ASL and the present situation with ASL 2. ASL will offer support to anyone implementing application management. Additional support is given by best practices that are published on the website of the ASL BiSL Foundation. ASL aligns with other frameworks, e.g. BiSL® for business information management and ITIL® for IT service management. This publication is a mandatory study book for the ASL Foundation Examination of APMG-International.
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This pocket guide explains the content and the practical use of ISO 21500 - Guidance on project management, the latest international standard for project management, and the first of a family of ISO standards for project, portfolio and program management. ISO 21500 is meant for senior managers and project sponsors to better understand project management and to properly support projects, for project managers and their team members to have a reference for comparing their projects to others and it can be used as a basis for the development of national standards. This pocket guide provides a quick introduction as well as a structured overview of this guidance and deals with the key issues within project management: Roles and responsibilities Balancing the project constraints Competencies of project personnel All ISO 21500 subject groups (themes) are explained: Integration, Stakeholder, Scope, Resource, Time, Cost, Risk, Quality, Procurement and Communication. A separate chapter explains the comparison between, ISO 21500 and PMBOK® Guide PRINCE2, Agile, Lean, Six Sigma and other methods, practices and models. Finally, it provides a high level description of how ISO 21500 can be applied in practice using a generic project life cycle. Proper application of this new globally accepted project management guideline will support organizations and individuals in growing their project management maturity consistently to a professional level.

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